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Degraded

Service instability

Jan 13, 2026 at 06:24am UTC
Affected services
Huma Web
Huma API

Resolved
Jan 15, 2026 at 01:52pm UTC

The sub-provider has provided information on the root cause and their steps for preventing recurrence.

Updated
Jan 13, 2026 at 09:00am UTC

A solution to the issue causing instability has been implemented and we are now monitoring the results. The services should be fully available again.

Updated
Jan 13, 2026 at 08:20am UTC

The issue causing outages in our sub-provider has been identified, and a solution to restore service is being actively implemented.

Created
Jan 13, 2026 at 06:24am UTC

Huma is currently experiencing some slowness and instability due to an issue with one of our service providers. We are working with them to resolve this.