Previous incidents

October 2022
Oct 03, 2022
1 incident

Web client is down

Downtime

Resolved Oct 03 at 06:00pm CEST

Web client recovered.

1 previous update
September 2022
Sep 19, 2022
1 incident

Web client and API are down

Downtime

Resolved Sep 19 at 07:52pm CEST

API recovered.

3 previous updates
Sep 15, 2022
1 incident

Possible instability with OTP login

Resolved Sep 15 at 01:50pm CEST

The service providers that was experiencing elevated errors has deployed a fix. Login service is returned to normal.

1 previous update
Sep 08, 2022
1 incident

Web client and API are down

Downtime

Resolved Sep 08 at 08:20pm CEST

API recovered.

3 previous updates
August 2022
Aug 23, 2022
1 incident

DNS issues

Resolved Aug 30 at 01:10pm CEST

Our hosting provider, Heroku, is having intermittent issues with DNS resolution, resulting in our services being inaccessible at times for some of our users.

Heroku reports that the issue has been resolved, but some of our users still experience issues with accessing our services. We have identified cases where clearing browser DNS cache was sufficient to resolve the issue.

If you are still experiencing this issue, please get in touch.

5 previous updates
Aug 01, 2022
1 incident

Web client is down

Downtime

Resolved Aug 01 at 03:00pm CEST

Web client recovered.

1 previous update